Blurred healthcare backdrop
Healthcare backdrop
Machine Learning For Patients

Health Access Innovation

We are a nonprofit leveraging artificial intelligence to empower patients fighting health insurance denials.

What We Do

We help patients access healthcare by assisting with denials, building scalable support systems, and curating evidence.

Fight Inappropriate Denials

Fight Inappropriate Denials

We help patients fight wrongful coverage denials. We prioritize support for those with urgent or dire medical situations, and those who are least well served by existing systems.

ML for the Common Good

ML for the Common Good

We develop machine learning systems to support our case work. We are steadfast in our commitment to do no harm, and to deploy responsibly. We only use human-in-the-loop systems, and are focused on privacy.

Evidence Building

Evidence Building

In collaboration with those we serve, we are building a scalable evidence base to inform the broad and systemic harm and injustice propagated through inappropriate denials.

Free Coverage Denial Support.

Our coverage denial support is a zero cost public service for patients. We work with you to prepare thorough, documented appeals to help you fight back against denials and get the coverage you need.

We are committed to using artificial intelligence in ways that are privacy focused, and responsible. We never share your data, or send it to third parties without your explicit consent. That consent won't be hidden in fine print.

Comprehensive

Zero cost

Privacy Focused

Compassionate

Diligent

Experienced

A support group that got a denial reversed.
Community protest
A young patient smiling.
A group of doctors reviewing notes.
A family.
A patient at work.
A patient in a hospital.
A patient with doctor and family member.

Guiding Values

People First

We are committed to centering patients and their perspectives in all that we do. Patients with deep lived experience with the problems we address develop and inform our roadmap, work as staff, and serve on our board.

Do No Harm

We know first hand that inappropriate denials are literally life and death for some. We refuse to move fast and break things. We are committed to achieving excellence without propagating the inequitable harms caused by wrongful denials for the most vulnerable.

We Won't Back Down

The fight to eradicate inappropriate health insurance denials is an uphill one, that faces relentless, extremely powerful opposition from billion dollar companies. We will not back down, and refuse to be silenced by those endangering the lives of our community members. We are steadfast in our commitment to fighting for people over profit.

Contact Us

Our team will get back to you as soon as possible.

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Contact Information

Email

info@healthaccessinnovation.org

Response Time

We aim to respond within one week